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Case studies

Systems already running in production.

A selection of what we have built. Client names are withheld where the work touches internal operations.

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06 of 06
01Industrial · 2025

Manufacturing ERP

  • ERP
  • Inventory
  • GST billing

Problem

Stock, production and billing tracked in three systems that never agreed.

Outcome

One platform with live inventory, production jobs and GST-ready invoicing.

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70%

Manual entry removed

Live

Reporting, not month-end

02B2B Services · 2025

Sales CRM & Follow-up Automation

  • CRM
  • WhatsApp API
  • n8n

Problem

Leads arrived across four channels and follow-up depended on memory.

Outcome

Unified pipeline with automated WhatsApp and email sequences.

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Hours

Lead-to-quote, was days

80%

Follow-ups automated

03E-commerce · 2024

AI Customer Support Agent

  • AI agents
  • Retrieval
  • Escalation rules

Problem

The same order questions answered manually, hundreds of times a week.

Outcome

Grounded AI agent resolving routine requests and escalating with context.

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Seconds

First response time

60%

Routine tickets deflected

04Logistics · 2024

Operations Portal

  • Custom software
  • RBAC
  • Dashboards

Problem

Six spreadsheets, four branches, no shared view of anything.

Outcome

Single operations dashboard with role-based access across branches.

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1

Dashboard, was 6 sheets

4

Branches on one system

05Services · 2024

HR Onboarding Automation

  • Workflow automation
  • Google Workspace
  • n8n

Problem

Onboarding checklists lived in one person's head.

Outcome

Offer-to-first-day runs as a workflow with automated account setup.

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1 day

Setup, was a week

0

Steps missed

06Trading · 2023

Quotation & Inventory Platform

  • Custom software
  • Pricing engine
  • Inventory

Problem

Quotes rebuilt by hand from a price list that changed weekly.

Outcome

Quotation engine wired to live stock and current pricing.

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Minutes

Quote turnaround

100%

Priced from live data

(03)  What’s next

Your process could be next.

Tell us where the manual work is and we will show you what removing it looks like — scope, sequence and what it costs, before you commit to anything.